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North Florida/South Georgia VA HCS facility in Palatka scheduled 2,965 medical appointments in March 2020

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The North Florida/South Georgia VA Health Care System, subsidiary 573GL in Palatka, Florida scheduled 2,965 pending appointments during the period ending April 1, according to data collected from the U.S. Department of Veteran’s Affairs.

Of the total number of appointments, 2,938 had a wait time of 30 days or less (99.1%) and 27 appointments (0.9%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA's data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

The VA explains on its website that when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who do not have service-connected disabilities and who earn a higher income are placed in the lower priority groups.

North Florida/South Georgia VA Health Care System Appointments Scheduled in March
Facility CodeLocationTotal Appointments ScheduledAppointments Scheduled 30 Days or LessAppointments Scheduled More than 30 Days
573Gainesville49,03844,6724,366
573BYJacksonville35,48931,5943,895
573GIThe Villages25,64024,4661,174
573GFTallahassee22,61421,686928
573A4Lake City13,57312,3551,218
573QGJacksonville Southpoint11,97811,209769
573QJJacksonville10,66310,152511
573GDOcala9,4719,117354
573GESaint Augustine8,3838,242141
573QDGainesville5,6855,518167
573GAValdosta4,5594,455104
573QEGainesville4,1454,008137
573QKLake City4,1204,10416
573QHOcala3,9223,626296
573GJSt. Marys3,5543,45797
573GMWaycross3,0793,03940
573GLPalatka2,9652,93827
573GKMarianna2,6452,63312
573QBGainesville 2-98th Street69865840
573QCGainesville560202358
573GNPerry5575561
573QAGainesville 1-16th Street54540
573QFGainesville331617
573GGLecanto220
Source: U.S. Veteran's Administration

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